Important Notice. Account deletion is permanent and irreversible. Once your account is deleted, you will lose access to your recipe history, dietary profile, and logged metrics.
You can initiate account deletion at any time. We offer two ways to delete your account: directly through the mobile application, or by submitting a request via email.
1. Delete In-App (Recommended)
The fastest and most secure way to delete your account is directly within the Yuva mobile application. This immediately triggers the deletion process:
- Open the Yuva app on your device.
- Go to the Settings tab.
- Scroll to the Account section near the bottom.
- Tap Delete Account.
- Confirm the action when prompted (biometric authentication such as Face ID, Touch ID, or device passcode may be required).
Once confirmed, your local session will be cleared and your account will be immediately deleted.
2. Delete Via Email
If you no longer have the Yuva app installed on your device, or if you prefer to make a request manually, you can contact us via email:
- Send an email to support@yuva.one.
- Use the subject line Account Deletion Request.
- Specify the email address associated with the Yuva account you wish to delete. To protect your privacy, we can only process requests sent from or verified by the email address on file.
Once we receive your request, we will send a confirmation link to your registered email address to verify ownership. After verification, we will process your deletion request promptly.
3. Data Retention & Policy
Upon account deletion, all personal identifiers, health data, meal logs, preferences, and custom recipe content are immediately and permanently erased from our active databases. Encrypted disaster-recovery backup snapshots operate on a 7-day rolling overwrite cycle, after which any residual copies are permanently overwritten.
For more details on how we handle your data, please see our Privacy Policy and Consumer Health Data Privacy Policy.